Network Service and Software Information
Application for Scanning Documents and Images (Epson Scan 2)
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Scanning and Transferring Images (Easy Photo Scan)
Application for Updating Software and Firmware (Epson Software Updater)
Application for Setting up the Device on a Network (EpsonNet Config)
Colored Banding Appears at Intervals of Approximately 3.3 cm
The Position, Size, or Margins of the Printout Are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
If the printer is connected to the Internet, you can update the printer's firmware using the control panel. You can also set the printer to regularly check for firmware updates and notify you if any are available.
Select Settings on the home screen.
Select Firmware Update > Update.
Enable Notification to set the printer to regularly check for available firmware updates.
Check the message displayed on the screen and tap Start Checking to start searching for available updates.
If a message is displayed on the LCD screen informing you that a firmware update is available, follow the on-screen instructions to start the update.
Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
If the firmware update is not completed or is unsuccessful, the printer does not start up normally and "Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you need to update the firmware again using a computer. Connect the printer to the computer with a USB cable. While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.