Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
Follow the on-screen instructions to check.
If the printer name is not displayed, install a genuine Epson printer driver.
Checking if a genuine Epson printer driver is installed - Windows
When you have identified the problem, follow the solution displayed on the screen.
When you cannot solve the problem, check the following according to your situation.
The printer is not recognized over a network connection
The printer is not recognized using a USB connection
The printer is recognized, but printing cannot be performed.
Cannot Print Even Though a Connection has been Established (Windows)