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Epson

TM-L100

User's Manual

Epson

TM-L100

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

Top/Front/RearPanel LEDConnectors

Setup

Opening/Closing the Roll Paper CoverRemoving/Attaching the Rear CoverPlacing the PrinterChanging the Paper WidthConnecting to Power SourceConnecting Interface CablesConnecting Smart Devices and Computers

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Inside of the Printer

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen the Roll Paper Cover does Not Open

Appendix

SpecificationsNameplateRestriction of UseCAUTIONSTrademarks

Top > Setup > Changing the Paper Width

Changing the Paper Width

The printer allows you to use three widths roll paper.

The factory default setting is to use 58 mm width roll paper.

Attach 58-mm width roll paper guide to the right

(Default)

No roll paper guide

Attach 58-mm width roll paper guide to the right

Attach 40-mm width roll paper guide to the left

CAUTION:

You cannot change the paper width to a wider paper width after you have used the printer. Because parts of the print head that had not touched paper may be damaged by being rubbed against the platen roller, and the autocutter may have worn out.

Using 58 mm Wide Roll Paper

Attach only the 58-mm width roll paper guide. This is the factory default.

Using 80 mm Wide Roll Paper

Remove all the roll paper guides.

Follow the procedure below to remove the 58-mm width roll paper guide.

  1. Lay the printer on its side.

  2. Open the roll paper cover.

  3. Remove the roll paper guide by pulling its tab up and toward you.

Note:
  • When you turn the printer on, the printer automatically changes the paper width setting to 80 mm. It is not necessary to change the setting by using TM-L100 Utility or other software.

  • How to attach the 58-mm width roll paper guide

    Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into place.

    The pins on the printer fit into the positioning holes in the guide.

Using 40 mm Wide Roll Paper

Attach both the 40-mm and 58-mm width roll paper guides.

Follow the procedure below to attach the 40-mm width roll paper guide.

  1. Lay the printer on its side.

  2. Open the roll paper cover.

  3. Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into place.

  4. The pin on the printer fits into the positioning hole in the guide.

  5. By using TM-L100 Utility, change the paper width setting of the printer to 40 mm.

  6. For more details, see the TM-L100 Technical Reference Guide.

Note:

How to remove the 40-mm width roll paper guide

Remove the roll paper guide by pulling its tab up and toward you.

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

Top/Front/RearPanel LEDConnectors

Setup

Opening/Closing the Roll Paper CoverRemoving/Attaching the Rear CoverPlacing the PrinterChanging the Paper WidthConnecting to Power SourceConnecting Interface CablesConnecting Smart Devices and Computers

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Inside of the Printer

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen the Roll Paper Cover does Not Open

Appendix

SpecificationsNameplateRestriction of UseCAUTIONSTrademarks

Top > Setup > Changing the Paper Width

Changing the Paper Width

The printer allows you to use three widths roll paper.

The factory default setting is to use 58 mm width roll paper.

Attach 58-mm width roll paper guide to the right

(Default)

No roll paper guide

Attach 58-mm width roll paper guide to the right

Attach 40-mm width roll paper guide to the left

CAUTION:

You cannot change the paper width to a wider paper width after you have used the printer. Because parts of the print head that had not touched paper may be damaged by being rubbed against the platen roller, and the autocutter may have worn out.

Using 58 mm Wide Roll Paper

Attach only the 58-mm width roll paper guide. This is the factory default.

Using 80 mm Wide Roll Paper

Remove all the roll paper guides.

Follow the procedure below to remove the 58-mm width roll paper guide.

  1. Lay the printer on its side.

  2. Open the roll paper cover.

  3. Remove the roll paper guide by pulling its tab up and toward you.

Note:
  • When you turn the printer on, the printer automatically changes the paper width setting to 80 mm. It is not necessary to change the setting by using TM-L100 Utility or other software.

  • How to attach the 58-mm width roll paper guide

    Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into place.

    The pins on the printer fit into the positioning holes in the guide.

Using 40 mm Wide Roll Paper

Attach both the 40-mm and 58-mm width roll paper guides.

Follow the procedure below to attach the 40-mm width roll paper guide.

  1. Lay the printer on its side.

  2. Open the roll paper cover.

  3. Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into place.

  4. The pin on the printer fits into the positioning hole in the guide.

  5. By using TM-L100 Utility, change the paper width setting of the printer to 40 mm.

  6. For more details, see the TM-L100 Technical Reference Guide.

Note:

How to remove the 40-mm width roll paper guide

Remove the roll paper guide by pulling its tab up and toward you.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2021–2023 (M00141102 EN)

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