Cleaning the Inside of the Printer

Top > Cleaning > Cleaning the Inside of the Printer

If paper dust or glue from the roll paper accumulates inside the printer, it may cause poor printing, erratic paper feeding or cutting, or paper jamming. Please clean the inside of the printer when it becomes noticeably dirty.

Turn off the printer.
Disconnect the AC cable from the power outlet.
Open the roll paper cover.
Clean the inside of the printer following the instructions on the pages listed below.

Thermal Head

Paper Exit Area

Inside the Roll Paper Holder

Side Surfaces of the Roll Paper Holder

Platen Roller and Its Surroundings

Let the cleaned surface dry completely, then close the roll paper cover.

Thermal Head

Clean the thermal head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).

CAUTION:

After printing, the thermal head and its surroundings can be very hot. Be careful not to touch it and to let it cool before you clean it.
Do not damage the thermal head by touching it with your fingers or any hard object.

Paper Exit Area

Wipe off paper dust or glue with a slightly damp cloth.

Inside the Roll Paper Holder

Wipe off paper dust with a dry or slightly damp cloth.

Side Surfaces of the Roll Paper Holder

If there is glue on the side surfaces of the roll paper holder or of the paper guides, wipe it off with a cloth moistened with an alcohol solvent (ethanol or IPA).

CAUTION:

Do not use alcohol solvents to clean areas other than those specified. Doing so may damage or break the parts made of plastic and rubber.

Platen Roller and Its Surroundings

Wipe off paper dust or glue with a slightly damp cloth.

If paper dust or glue has attached to the black mark sensor, blow it off or wipe it off with a slightly damp cloth.

A: Black mark sensor

Top > Cleaning > Cleaning the Inside of the Printer