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Cannot Send Faxes to a Specific Recipient

Check the following if you cannot send faxes to a specific recipient due to an error.

  • If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax. A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.

  • If you have selected the recipient from the contacts list, verify that the registered information is correct. If the information is correct, select the recipient in Contacts Manager > Edit , and then change Communication Mode to Slow(9,600bps).