Network Service and Software Information
Application for Scanning Documents and Images (Epson Scan 2)
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Updating Software and Firmware (Epson Software Updater)
Application for Setting up the Device on a Network (EpsonNet Config)
Colored Banding Appears at Intervals of Approximately 2.5 cm
The Position, Size, or Margins of the Printout Are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.