/ Solving Problems / Power and Control Panel Problems / Power Turns Off Automatically

Power Turns Off Automatically

  • Windows

    Click Printer and Option Information on the printer driver's Maintenance tab.

    • Disable the Power Off If Inactive and Power Off If Disconnected settings.

    • Disable the Power Off Timer setting.

  • Mac OS

    Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.

    • Disable the Power Off If Inactive and Power Off If Disconnected settings.

    • Disable the Power Off Timer setting.

Note:

Your product may have the Power Off Timer feature or Power Off If Inactive and Power Off If Disconnected features depending on the location of purchase.