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Printed Characters Are Incorrect or Garbled

Connect the USB cable securely to the printer and the computer.
Cancel any paused print jobs.
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.
If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.