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Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility.

Note:

Epson Scan 2 Utility is an application that comes with Epson Scan 2.

  1. Start Epson Scan 2 Utility.

    • Windows 10/Windows Server 2016
      Click the start button, and then select EPSON > Epson Scan 2 Utility.
    • Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
      Enter the application name in the search charm, and then select the displayed icon.
    • Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003
      Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
    • Mac OS
      Select Go > Applications > Epson Software > Epson Scan 2 Utility.

  2. Select the Other tab.

  3. Click Reset.

    Note:

    If initialization does not solve the problem, uninstall and re-install Epson Scan 2.

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