Cannot Receive Faxes
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If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
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If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
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Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error.
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The number of received documents has reached the maximum of 100 documents.
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The printer's memory is full (100%).
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Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
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Ask the sender if header information is set up on their fax machine. Faxes that do not include header information are blocked when Fax Header Blank in Rejection Fax is enabled.
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Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been registered to this list are blocked when Caller not in Contacts in Rejection Fax is enabled.
