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Epson

TM-m30II-S

User's Manual

Epson

TM-m30II-S

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontRearBottom

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting CablesUsing the Power Switch CoverConnecting Smart Devices

Setup of the Tablet

Tablets that Can be Mounted to the PrinterOutline Drawing for Mounting TabletsPreparation for SetupAttaching the Attachment to the Front TabletRemoving the Bottom CoverPreparing for Mounting the Front TabletMounting the Rear DisplayMounting the DM-D70Attaching the Bottom CoverMounting/Dismounting the Front TabletMounting/Dismounting the Rear DisplayHow to Attach the AC AdapterHow to Remove the AttachmentHow to Attach the Spare Adhesive Strips to the Attachment

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Secure the PrinterHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintThe Attachment is Pasted in the Wrong WayThe Attachment is BrokenWhen the Roll Paper JamsWhen Sending for Repair

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Cannot Print

Cannot Print

If you cannot print even though an error has not occurred, perform a self-test to check if printing is possible.

Follow the steps below.

  1. Close the roll paper cover.

  2. While pressing the Feed button, turn on the printer. (Hold down the Feed button until printing starts.)
    After printing the current print status, a continuing self-test guidance is printed, and the Paper LED flashes.

  3. Briefly press the Feed button (less than one second) to continue the self-test.
    The printer prints using the built-in character set.
    After “*** completed ***“ is printed, the printer is reset and switches to standard mode.

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  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontRearBottom

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting CablesUsing the Power Switch CoverConnecting Smart Devices

Setup of the Tablet

Tablets that Can be Mounted to the PrinterOutline Drawing for Mounting TabletsPreparation for SetupAttaching the Attachment to the Front TabletRemoving the Bottom CoverPreparing for Mounting the Front TabletMounting the Rear DisplayMounting the DM-D70Attaching the Bottom CoverMounting/Dismounting the Front TabletMounting/Dismounting the Rear DisplayHow to Attach the AC AdapterHow to Remove the AttachmentHow to Attach the Spare Adhesive Strips to the Attachment

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Secure the PrinterHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintThe Attachment is Pasted in the Wrong WayThe Attachment is BrokenWhen the Roll Paper JamsWhen Sending for Repair

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Cannot Print

Cannot Print

If you cannot print even though an error has not occurred, perform a self-test to check if printing is possible.

Follow the steps below.

  1. Close the roll paper cover.

  2. While pressing the Feed button, turn on the printer. (Hold down the Feed button until printing starts.)
    After printing the current print status, a continuing self-test guidance is printed, and the Paper LED flashes.

  3. Briefly press the Feed button (less than one second) to continue the self-test.
    The printer prints using the built-in character set.
    After “*** completed ***“ is printed, the printer is reset and switches to standard mode.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2020 - 2021 (M00130602 EN)

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