> Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes > Cannot Save Received Faxes to a Memory Device

Cannot Save Received Faxes to a Memory Device

The following causes can be considered.

The setting for saving received faxes to external memory is disabled.

Solutions

Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory Device in each menu.

A memory device is not connected to the printer.

Solutions

Connect a memory device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory.

There is not enough free space in the device.

Solutions

Delete unnecessary data from the device to increase the amount of free space. Or, connect another device that has enough free space.

The memory device is write-protected.

Solutions

Disable write protection on the memory device.