E-2, E-3, E-7

  • Make sure your wireless router is turned on.

  • Confirm that your computer or device is connected correctly to the wireless router.

  • Turn off the wireless router. Wait for about 10 seconds, and then turn it on.

  • Place the printer closer to your wireless router and remove any obstacles between them.

  • If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on the network connection report.

  • If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-compliant frequency, the printer does not display them.

  • If you are using push button setup to establish a network connection, make sure your wireless router supports WPS. You cannot use push button setup if your wireless router does not support WPS.

  • Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). The printer cannot display an SSID that contains non-ASCII characters.

  • Makes sure you know your SSID and password before connecting to the wireless router. If you are using a wireless router with its default settings, the SSID and password are located on a label on the wireless router. If you do not know your SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless router.

  • If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device.

  • If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website.

    http://epson.sn > Setup

    • Another smart device was added to the network using push button setup.

    • The Wi-Fi network was set up using any method other than push button setup.