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Character is not Recognized Correctly

Check the following to increase the recognition rate of OCR (Optical Character Recognition).

  • Check that the original is placed straight.

  • Use an original with clear text. Text recognition may decline for the following types of originals.

    • Originals that have been copied a number of times

    • Originals received by fax (at low resolutions)

    • Originals on which the letter spacing or line spacing is too small

    • Originals with ruled lines or underlining over the text

    • Originals with hand-written text

    • Originals with creases or wrinkles

  • Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as possible.

  • When saving to Microsoft® Office or Searchable PDF files, check that the correct languages are selected.