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Cannot Receive Faxes (When Optional Fax Boards Installed)

Sender attempted to send a fax to a line port set to Sending Only

Solutions

Tell the sender the fax number for the line port for which Transmission Setting By Line is set to Sending and Receiving or Receiving Only

To check the status of the fax settings, print a Fax Settings List. You can access the menu from the printer's control panel as described bellow.

Fax > (Menu) > Fax Report > Fax Settings List

Cannot Receive Faxes After Trying the Solutions Above

Solutions

If you cannot solve the problem, contact your printer administrator. For printer administrators, see the following section to troubleshoot fax problems.

Cannot Receive Faxes (When Optional Fax Boards Installed)